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* VIRGIN ATLANTIC GENERAL ENQUIRY *
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Details
Flying club number:
Name : David Morris
Email :
Address :
City :
County :
Postcode: 94110
Country : US
Enquiry Type: Flight Info/Reservations
Flight Number: None
Flight Date : -1/None/-1
Feedback:
Very frustrated here.
I'm trying to change the date of my flight. Apparently, according to the FAQ, you can only do that over the phone. I waited on hold for 30 mins. calling the American number; I tried calling the UK number but I guess my phone can't make international calls.
Anyway, my confirmation number is XXXXXX. I'm flying roundtrip from SFO to Heathrow. I need to change the return flight from May 30 to Sunday May 23. Ideally I'd also like to change the outgoing city from London to Dublin, but if that's not possible/too expensive then I'll just settle for flying out of Heathrow on May 23.
Well, that's all I'm trying to do. I heard Virgin Atlantic is supposed to be super awesome and modern but so far it's been like trying to settle a dispute with the phone company (I don't know how phone companies are in the UK--hell you probably don't even call them phones over there, you probably call them something weird like 'bothams'--or no we need an extraneous 'u' in there, so let's make it 'bouthams'--but here in the US they are not known for their customer service savvy).
Ha--ok, enough of me. I've had a long day. I hope you can help me out.
Hey here's a joke to lighten the mood: what do you call a pig who can only see out of one eye? Give up? Well, you shouldn't give up. Quitter.
That's the joke. It's not very good because I made it up AS I WAS TYPING IT.
Thanks,
David
PS: Stay real. You know what I mean? Stay YOU. Yeah you know what I'm talkin about.
I'll let y'all know what ends up happening.
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